Associate Director, Key Accounts - Neuroscience – Kansas City / St. Louis – West

Associate Director, Key Accounts – Neuroscience – Kansas City / St. Louis – West Region
Location: Kansas City / St. Louis – West Region

Therapeutic Area: Neuroscience, COBENFY

At Bristol Myers Squibb, we are united with a clear purpose: transforming patients’ lives through innovative science. Our teams combine deep scientific expertise with a strategic, patient‑centered approach to deliver meaningful breakthroughs across oncology, immunology, cardiovascular disease, and Neuroscience. We partner across the healthcare ecosystem to accelerate innovation, improve access, and drive better outcomes at scale. As we advance one of the industry’s most diverse and promising pipelines, Neuroscience stands at the forefront of our commitment to addressing complex, underserved conditions and redefining what is possible for patients and healthcare systems. Grounded in a culture of integrity, urgency, and accountability, we are committed to delivering solutions that not only advance science but also elevate the standard of care for patients worldwide.

We are seeking a strategic, results‑driven and experienced individual to join our team as an Associate Director, Hospital Key Accounts Manager (KAM) – Neuroscience. This critical role establishes Bristol‑Myers Squibb as a leader in Neuroscience and supports the efforts of Neuroscience Healthcare Providers in improving patient outcomes.

Key Responsibilities

Develop a deep, strategic understanding of assigned health systems, including customer objectives, stakeholder ecosystems, market dynamics, and decision‑making processes, translating insights into actionable account strategies that drive access, adoption, and measurable outcomes in the neuropsychiatry space

Drive optimal formulary access and positioning by leading P&T strategy, advocating for inclusion on clinical pathways and protocols, and proactively addressing barriers to adoption

Own and lead the development and execution of integrated, cross‑functional account plans, aligning internal matrix stakeholders and resources to deliver coordinated, high‑impact engagement across hospital systems and IDNs

Serve as the primary BMS Neuroscience point of contact for executive stakeholders, building and sustaining trusted relationships across C and D suite, pharmacy, finance, clinical, and operational leadership

Lead strategic discussions on reimbursement, health system economics, and value‑based care, leveraging clinical and economic evidence to articulate and advance the value proposition of COBENFY

Partner with cross‑functional teams, including Market Access, Medical, Sales, and Health IT, to ensure alignment and execution of initiatives such as protocol integration, EMR/EHR updates, and operational initiatives

Analyze market data and account‑level insights to identify opportunities, prioritize actions, and optimize strategy in response to evolving healthcare trends and system dynamics

Identify and address customer pain points and operational inefficiencies, collaborating with stakeholders to develop solutions that improve patient access, streamline care delivery, and enhance system performance

Ensure effective communication and implementation of system‑level decisions across affiliated accounts to drive consistency in strategy and execution

Operate in full compliance with all applicable laws, regulations, and BMS policies, while maintaining the highest standards of integrity, ethics, and patient‑centricity

Maintain a high level of field engagement (over 80%) to effectively support account strategy execution and stakeholder partnership

Qualifications & Experience

BS/BA degree required

Minimum of 8 years of progressive experience in pharmaceutical, healthcare, or health system environments, with a strong focus on hospital and IDN engagement

Demonstrated expertise in U.S. healthcare systems, including provider, payer, and integrated delivery network dynamics, with direct experience in hospital and acute care settings

Deep knowledge of market access and health system strategy, including formulary management, P&T processes, reimbursement models, pathways and protocol development, and EMR/EHR integration

Proven track record of driving business growth, access, and adoption through effective account management, strategic execution, and consistently delivering against performance objectives

Demonstrated ability to influence senior and executive‑level stakeholders, including C‑suite, pharmacy, finance, and clinical leadership, across complex health systems

Strong capability to lead in a matrix environment, mobilizing cross‑functional teams and driving execution without direct authority

Advanced strategic thinking, analytical, and problem‑solving skills, with the ability to translate insights into actionable business strategies

Excellent communication and executive presence, with strong presentation and stakeholder engagement skills

Demonstrated leadership ability, including navigating complex internal and external environments and building high‑impact networks

Experience in psychiatry, neuropsychiatry, or related therapeutic areas preferred; prior experience in sales, market access, or marketing roles strongly desired

Prior people‑leadership experience preferred

Valid driver’s license and willingness to travel extensively in a field‑based role

Compensation Overview
Remote – United States – US: $166,350 – $201,571. The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience.

Benefits
Our benefit bundle is available to all employees and includes:

Health Coverage: Medical, pharmacy, dental, and vision care

Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)

Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support

Work‑life Benefits
Paid Time Off

US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays, not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part‑time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

On‑site Protocol
Occupancy type is determined by the nature and responsibilities of the role. Site‑essential roles require 100% onsite shifts; site‑by‑design roles may have a hybrid model (at least 50% onsite); field‑based and remote‑by‑design roles require physical travel to visit customers, patients or business partners and attend meetings as directed.

Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support in their roles. Applicants may request accommodations prior to accepting a job offer. Please direct inquiries to adastaffingsupport@bms.com. For more information on our equal employment opportunity statement, visit careers.bms.com/eeo-accessibility.

Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

R1604393 : Associate Director, Key Accounts - Neuroscience – Kansas City / St. Louis – West Region

Please review the figures in this posting. For any missing or incorrect information, contact BMS at TAEnablement@bms.com. Applicant communications should not be sent to this email and you will not receive a response. For inquiries on application status, use Chat with Ripley.

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