Admissions & Marketing Manager

Description

Every new resident begins their journey with a conversation, a connection, and someone who truly cares.

At Salem Transitional Care, our Admissions & Marketing Manager plays a vital role in helping residents and families navigate one of life's most important decisions. We are looking for an outgoing, compassionate, and relationship-driven professional who enjoys connecting with people, building partnerships, and creating exceptional first impressions.

If you thrive on building relationships, solving problems, and making a meaningful impact while helping our community grow, we'd love to meet you.

What You'll Do

Build and maintain strong relationships with hospitals, physicians, case managers, discharge planners, and other community referral partners

Coordinate the admissions process from initial inquiry through admission, ensuring a smooth and welcoming experience for residents and families

Conduct tours for prospective residents and families while showcasing the services and culture of our facility

Manage bed availability and collaborate with clinical and leadership teams to facilitate timely admissions

Partner with the CEO, CNO, Business Office, Social Services, and interdisciplinary team to coordinate admissions, room readiness, and resident transitions

Serve as a trusted resource for residents, families, and referral partners by answering questions and providing guidance throughout the admissions process

Conduct outreach visits and maintain relationships with referral sources to support facility growth and community presence

Plan and participate in community events, presentations, and marketing activities that promote Salem Transitional Care and our services

Monitor customer satisfaction and help identify opportunities to improve the resident and family experience

Complete admission paperwork accurately while ensuring all required documentation is obtained prior to admission

Maintain confidentiality and compliance with all federal, state, and company policies and regulations

Provide exceptional customer service while creating a positive first impression for every resident, family member, and referral source

What We're Looking For

Passion for building relationships and helping others during important life transitions

Outstanding communication, customer service, and interpersonal skills

Strong organizational skills with the ability to manage multiple priorities in a fast paced environment

Self‑motivated, outgoing, and comfortable networking within the healthcare community

Ability to work collaboratively with residents, families, referral partners, and interdisciplinary teams

Strong problem‑solving skills and attention to detail

Professional presentation and confidence when conducting tours and community outreach

Proficiency with Microsoft Office and the ability to learn healthcare software systems

Valid driver's license with the ability to travel locally for marketing and referral visits

Why Join Us?

Build meaningful relationships with residents, families, and healthcare partners every day

Play a key role in helping individuals find the care and support they need

Work alongside a collaborative leadership team that values innovation, teamwork, and exceptional service

Help grow a trusted healthcare organization within the Salem community

Join a workplace where your ideas, relationships, and contributions truly make a difference

What We Offer
At Salem Transitional Care, we believe in supporting our team and creating a workplace where you can grow, feel valued, and make a difference every day.

Competitive salary

Medical, dental, and vision insurance

401(k) retirement plan

Generous paid time off including vacation and sick time

Paid holidays including 6 recognized holidays plus one floating holiday you can use for a day that matters to you

Career growth and advancement opportunities

Ongoing training, development, and education assistance

A positive, team-focused culture rooted in our Force for Good values

Employee recognition and appreciation

Requirements

Education

Associate's or Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferred

Equivalent admissions, marketing, or sales experience may be considered in lieu of a degree

Licenses/Certifications

Valid driver's license

Experience

Three to four years of experience in admissions, healthcare marketing, sales, business development, or customer service preferred

Experience in long term care, skilled nursing, rehabilitation, or senior living preferred

Six months of long term care experience preferred

Note:
All employees of Cascadia Healthcare are required to complete and clear all state specific background check requirements prior to contact with residents/patients.

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