Program Manager

The Role
We are hiring a Digital Project Manager to join our team. This role sits between our internal creative team and our clients, and is the lead point of contact for all briefing, feedback and scheduling. You will oversee a team responsible for creative development and execution of digital campaigns across a variety of media (paid, organic social, video & animation).

You will be responsible for ownership of your projects from brief to wrap, creating and maintaining schedules, managing all client communication and alignment, critical problem solving and ensuring that your team has what it needs to be successful every step of the way.

The ideal candidate has experience managing both strategic messaging development and creative execution. A comfort working across multiple disciplines is important, as projects can entail defining audience goals, design, animation, photo/video and animation components.

You Will Be

Experience in a hybrid account/project management/production role in an agency or in-house setting

Able to create and maintain schedules for short-to-intermediate length projects

Responsibility for owning status reports, scheduling and leading videoconferences, client coordination and follow‑ups, as some of your daily, routine tasks

Well versed in executing campaigns across multiple platforms including print, social, display, CRM, video and digital

Comfortable working with creatives with a knowledge of the creative process

Client partner/steward for the business relationship and a point of escalation for client issues

Being a highly effective liaison between client and creative production team is a must, as well as being able to interpret and communicate strategic and tactical feedback

Collaborative, self‑managing, and able to partner well with others

Proficient and comfortable using technology aids to support planning, routing and collaboration

You Are

Equipped with 4+ years of experience as a Project Manager, Account Manager or Producer preferably in an agency setting

A natural leader with excellent motivation and conflict‑management skills

Able to own assigned projects from start to finish, ensuring successful delivery against deadlines

Adept and passionate about rolling with the punches of a project, and being proactive and available

Strong project‑management and organizational skills, attention to detail, accuracy and follow‑up

Able to learn quickly and comfortable asking questions

Able to work well in a team setting. Ability to mentor is a strong plus

Familiar with production processes in video, print and digital workstreams and able to incorporate implications to schedule building and maintenance

Experience with creative testing is a plus

Details

Currently a hybrid work environment, with Tue–Thu in our office in the Madison Square Park Area

Eligible for all benefits – Anthem BCBS, 401k match, Unlimited PTO, and snacks

Salary commensurate with experience, 90,000–100,000

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