Exhibitor Service Coordinator

Overview
Fixed-term contract: May 1, 2026 – November 30, 2026

Location: New York City

Work model: Hybrid / remote-flex, with regular in-person meetings in NYC and full on-site presence during event week

About Rétromobile New York

Rétromobile is one of the world’s leading collector car events. Following the long-standing success of Rétromobile Paris, the inaugural U.S. edition will launch in New York City in November 2026. Blending automotive culture, luxury, design, commerce, and live experiences, Rétromobile New York is set to become a major new destination for collectors, enthusiasts, brands, and industry leaders.

About the role

Rétromobile New York is seeking an Exhibitor Services Coordinator to manage the exhibitor journey after contract signature and help ensure a smooth path from onboarding to onsite delivery.

This role sits at the intersection of client service, event operations, and exhibitor success. The ideal candidate is highly organized, proactive, client-facing, and comfortable managing many moving parts at once. This person will support exhibitors throughout the preparation phase, oversee portal and document follow-up, coordinate key milestones, and work closely with internal teams and production partners to help deliver a seamless exhibitor experience.

This is a high-exposure role within the launch of a premium international event, offering direct contact with leading exhibitors, luxury brands, dealers, and event partners.

Responsibilities

Serve as a day-to-day contact for exhibitors after contract signature

Manage exhibitor onboarding and follow-up from confirmation through onsite arrival

Administer and support the exhibitor portal and related participation tools

Ensure exhibitors understand key deadlines, required steps, and documentation

Collect, track, and archive required forms, insurance documents, logos, copy, and other exhibitor assets

Monitor preparation milestones and proactively follow up on outstanding items

Maintain accurate records in CRM and internal tracking tools

Liaise with the official general contractor and internal teams on exhibitor-related needs

Help prepare exhibitor-facing timelines, checklists, and support materials

Support exhibitor welcome, issue resolution, and onsite service during move-in and event days

Qualifications

1–3 years of experience in client services, event operations, production coordination, account coordination, or trade show delivery

Strong organizational and project-tracking skills

Excellent written and verbal communication

Comfortable in a client-facing role

Detail-oriented, service-minded, and proactive

Experience with online platforms, portals, CRM, or event systems is a plus

Event / production experience is a strong plus

English required; another language is a plus

Must be authorized to work in the U.S.

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