Power Systems Technical Communicator

Job Description
Mustang Cat – Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

Overview
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat, one of America’s Greatest Midsize Workplaces of 2025!

Role
Engine Technical Communicator – You will provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within the Power Systems Division.

Why Join Us

Great Work-Life Balance

On-Site Health Clinic

Tuition Reimbursement & Growth Opportunities

Full Benefits Package (Medical, Dental, Vision, 401(k) Match)

Paid Time Off & Holidays

Your Impact

Assist service teams across locations in diagnosing and resolving complex equipment issues

Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)

Collaborate with Caterpillar engineers via DSN to resolve critical issues

Conduct applied failure analysis and manage technical service requests

Work with district CAT Representatives to resolve warranty concerns

Develop cost‑effective solutions for equipment performance issues

Mentor dealer technicians to enhance technical proficiency

Assist sales & parts teams with technical product knowledge

Work closely with Caterpillar to improve equipment performance and service processes

Qualifications

Degree in Diesel Technology or related field (or equivalent experience)

Strong hands‑on experience with Caterpillar engines & power systems

Technical Skills

Expertise in internal combustion engines (spark vs. compression ignition)

Ability to read schematics, engineering drawings & machining specifications

Proficiency in precision measuring tools & dyno testing procedures

Familiarity with CAT diagnostic & service systems

Excellent communication & problem‑solving abilities

Detail‑oriented & adaptable in high‑pressure situations

Team player with a passion for continuous learning

How to Apply
If you're ready to apply your technical expertise to support a leading CAT dealership, we would love to hear from you.

Mustang Cat is an Equal Opportunity Employer.

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