Program Manager

Overview

Coordinate the management of multiple related projects directed toward a common business objective. Partner with business leaders to envision, define, and initiate programs. Provide direction and guidance to project managers to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Partner with business leaders in envisioning and strategic planning efforts for company programs.
Responsibilities

Establish and manage the governance structure for the program.
Manage program communications with key stakeholders, project sponsors, project managers, and the program team.
Perform program risk management and manage escalation of program issues.
Coordinate and monitor the scheduling, financial, and technical performance of company programs.
Perform master resource planning for the program roadmap, ensuring maximum efficiency in resource allocation across projects.
Facilitate the development of a cost‑benefit analysis and return on investment for each project.
Develop budget, financial projections, and forecasted ROI for the program.
Aid in the negotiation of contracts and contractual changes, and coordinate preparations of proposals, plans, specifications, and financial conditions of contracts.
Ensure adherence to master plans and schedules, facilitate solutions to program problems, and direct work of project team members assigned to program from various departments.
Work with project managers to ensure projects are completed on time, within budget, and deliver the intended business results and value.
Act as an advisor to the program team regarding projects, tasks, and operations.
Build an effective matrixed team, inspire a shared vision, and clearly communicate roles and expectations to project managers.
Provide coaching to matrixed project managers and give input to manager on project managers’ performance.
Create and deliver information at an appropriate level for each audience, including presentations and status updates.
Gain support from key stakeholders to lead and manage changes and successfully execute the program.
Qualifications

Bachelor’s Degree in Business Administration or related field, or equivalent experience.
Minimum 6 years of experience in project management/program management, leading large and complex projects.
Minimum 6 years of experience with various project management methodologies, standard concepts, practices, procedures, tools, and/or software packages.
Extensive experience and judgment in planning and accomplishing goals; proven ability to navigate complex situations across multiple stakeholders.
Strong leadership skills to coordinate and motivate project teams.
Adept at financial management to administer budgets across multiple projects and ensure the program meets ROI, timing, and budget requirements.
Ability to drive results through informal authority and serve as a consultant to key business partners.
Proven ability to successfully manage risks/issues at a program level.
Ability to elicit cooperation from senior management and other departments.
Demonstrated ability to be a balanced decision‑maker on business issues.
Excellent written and verbal communication and analytical skills.
Strong business aptitude and problem‑solving skills.
Strategic skills to support envisioning work, program planning, and forecasting.
Willingness to travel (estimate 10%).
Ability to work remotely or in a hybrid environment, maintaining camera presence during virtual meetings.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

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