Senior Business Relationship Manager

Senior Business Relationship Manager Job ID: 295686 Location: Kennesaw, Georgia Full/Part Time: Full Time Regular/Temporary: Regular
About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university''s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location

Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary

Leads strategic engagement efforts between University Information Technology Services (UITS) and institutional stakeholders. Drives technology alignment with University priorities, identifies and facilitates high-impact initiatives, and guides the overall department strategy to deliver business value and service excellence. Mentors department staff, oversees complex partnerships, and acts as a trusted advisor to executive leadership.
Responsibilities

Leads the strategic engagement between IT and business units to ensure alignment with institutional goals
Develops and maintains executive-level relationships across academic and administrative units
Act as a strategic advisor to leadership, identifying opportunities for innovation and transformation
Guide and mentor junior BRMs to support relationship and value management across campus
Establish and refine BRM practices and processes to enhance strategic impact and service delivery
Lead large-scale initiatives and represent IT in executive steering committees and governance councils
Advocate for business partner needs in IT planning, resource allocation, and prioritization
Translate complex business needs into actionable strategies and proposals with measurable outcomes
Monitors service and project delivery outcomes to ensure value realization and continuous improvement
Educational Requirements

Bachelor''s degree from an accredited institution of higher education in Business Administration, Information Technology, or a related field.
Required Experience

Five (5) years of experience in IT-business liaison roles, including at least two (2) years in a leadership or senior stakeholder engagement position.
Preferred Qualifications

Additional Preferred Qualifications Certified Business Relationship Manager (BRMP® or CBRM®) Certification
Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field
Preferred Experience

Experience aligning technology solutions with institutional strategy
Knowledge, Skills, & Abilities

ABILITIES

Travels between Kennesaw State campuses and locations as required to maintain effective relationships
Able to handle multiple priorities, tasks, or projects at one time meeting assigned deadlines while maintaining strategic focus
KNOWLEDGE

Advanced knowledge of service management, business analysis, and value realization methodologies
Experience in complex project and portfolio environments
SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, time management, project management, and presentation skills
Excellent communication skills, including executive-level presentations
Proven leadership, mentoring, and stakeholder engagement skills
Strategic thinking, business acumen, and technology literacy
Strong analytical, negotiation, and conflict resolution capabilities
Skilled in building trust-based relationships and influencing at all levels of the organization
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as a

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