Covista is seeking a Manager, Experience & Insights to lead the VoC program and a team of analysts transforming feedback and journey data into actionable insights. You will partner across Marketing, Enrollment, Learning & Development, Operations, Quality Experience, and Technology to improve the student experience and drive performance.
You will oversee listening strategies, analytics, journey insights, and executive reporting to enable data-driven decisions and continuous improvement.
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Head of Customer Experience & VoC Insights
Covista · Chicago, IL, USA ·
- Pay:
- 61.721 - 111.584
- Job type:
- Full Time