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Full‑Time Dental Receptionist / Treatment Coordinator
Join our surgical dental team as a key member of the front office. The role combines patient‑facing reception duties with treatment coordination for our cosmetic dentistry services.

Front Desk Reception Duties

Greet patients warmly and professionally, creating a welcoming environment.

Answer and manage incoming calls and inquiries promptly and courteously.

Schedule, confirm, and reschedule appointments using dental practice management software.

Manage patient check‑in and check‑out process efficiently.

Ensure accurate patient data entry and maintenance of digital records.

Collect and process payments, and outstanding balances at the time of service.

Maintain a clean, organized, and professional front desk and waiting area.

Handle all correspondence, including emails, texts, and mail, in a timely manner.

Treatment Coordination Duties

Present treatment plans to patients clearly and confidently, including cosmetic and elective procedures.

Review clinical notes and ensure all treatment is accurately charted for presentation.

Educate patients on recommended procedures, benefits, timelines, and costs.

Discuss financial options, including payment financing (e.g., CareCredit).

Follow up with patients who are pending treatment or have incomplete treatment plans.

Coordinate scheduling of multi‑visit or complex cases.

Track case progress, including lab work, and specialist referrals.

Serve as the liaison between patient, dentist, and clinical team to ensure seamless communication.

Maintain strict patient confidentiality and adhere to HIPAA regulations.

Skills & Qualifications

2+ years experience in a dental front office, preferably in cosmetic dentistry.

Proficiency in dental software (e.g., Dentrix).

Strong understanding of dental procedures and terminology.

Excellent communication and interpersonal skills.

High attention to detail and ability to multitask in a fast‑paced environment.

Soft sales‑savvy and confident in discussing financial matters and cosmetic options.

Contact us for application:
Phone: 212‑288‑4455

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