Account Executive

Summary: Under the leadership of the Directors of Business Development and other leadership and in partnership with the Account Executive team, the Account Executive (AE) will serve as subject matter expert for each of the Rogers service lines leveraging knowledge and expertise from operational and clinical leadership to promote Rogers services to key stakeholders in the community. This is achieved through territory management using a traditional sales model developing new and maintaining existing referral relationship strategic planning and implementation, meeting and/or exceeding quotas, relationship development, continued self-assessment, and adaptability in an ever‑changing marketplace.
Responsibilities Develop, manage, and further enduring alliances with existing and prospective referring providers; identify new referral and partnership opportunities; develop and enhance alliance workflow and standards; and plan proactive growth tactics daily.
Act as a subject‑matter expert for assigned service lines and manage territory using entrepreneurial spirit.
Persistently engage customers to deliver a patient‑focused sales message to psychologists, therapists, social workers, psychiatrists, school counselors, and other referral sources.
Maintain active territory management, routing, goal attainment, and time allocation to meet activity, census, and individual objectives.
Conduct daily face‑to‑face and virtual customer meetings, including regular cold‑calling; host daily activities such as Lunch & Learns, breakfasts, dinner programs, and professional networking events.
Monitor expenditures, allocate budget effectively, and manage expense reports.
Assist in planning and executing continuing education events and promoting CE (CONTINUED EDUCATION) webinars and in‑person events during referent meetings.
Perform on‑site campus and program tours; use phone, email, social media, and other communications to maintain frequent contact with referents and remain top of mind.
Document, report, and analyze all referent interactions within CRM software and complete monthly operational and other reporting requirements.
Ensuring that all documentation and analysis support timely and effective decisions.
Coordinate with internal and external stakeholders to uphold Rogers’ values of Compassion, Excellence, and Accountability; advocate for transparent, direct communication and team collaboration.
Comply with all system policies and procedures, including Human Resources, infection control, employee health and safety, and other regulatory requirements.
Participate in hospital committees, performance‑improvement meetings, team projects, and departmental activities as assigned.
Provide technical guidance to departments and support student interns as directed.
Support change initiatives and continual improvement of processes and relationships.
Knowledge, Training, and Communication Maintain up‑to‑date knowledge of a wide variety of behavioral health programming, diagnoses, and trends.
Effectively communicate the efficacy, patient types, and outcomes of all Rogers programming.
Demonstrate local, regional, and national market knowledge and contribute to strategic planning.
Participate in training and other educational opportunities to build and maintain expertise.
Documentation, Reporting, and Analytics Enter and maintain records of all referent interactions within CRM software in a timely manner.
Complete monthly operational and other reporting requirements.
Analyze reporting and make timely and effective decisions based on the data.
Submit expense reports (mileage, credit card, purchase requests, check requests) promptly.
Collaboration, Integrity, and Service Promote a team atmosphere by treating individuals with respect, honesty, and direct communication.
Be open to change and actively support change initiatives.
Hold self, peers, and others accountable to Rogers’s values of Compassion, Excellence, and Accountability.
Seek to understand and value diverse perspectives while using teamwork to accomplish organizational goals.
Speak up when problems or conflicts arise, offering a solution‑focused, strength‑based perspective.
Respond to requests for help and offer to assist teammates when possible.
Comply with all system policies and procedures, including Human Resources, infection control, employee health, and safety policies.
Perform other duties as assigned.
Physical/Mental Demands Function with a great deal of autonomy.
Travel by car and/or air; be away from home for extended periods of time, with approximately 80% of the time outside the office.
Have verbal and hearing ability to interact with patients and employees.
Demonstrate numerical ability to maintain records and operate a computer.
Exhibit strong interpersonal skills and emotional intelligence to interact effectively with employees and professional staff.
Employ logical thinking and discretion to make decisions in initiating and implementing policies and procedures.
Present information engagingly and efficiently to individuals, small groups, and large groups.
Plan, control, and direct all aspects of employee relations.
Read and communicate through written, verbal, and auditory skills with reasonable accommodations.
Be physically and mentally able to perform job duties, as verified by a physical exam by a licensed physician post‑employment.
Education and Training Requirements Bachelor's degree required, preferably majoring in business, communications, psychology, social work, and/or related major.
Minimum of two (2) years of business development and/or related experience.
Experience with strategic planning, new business development, and negotiation.
Computer proficiency and working knowledge of software programs, including Word and Excel.
Valid driver’s license.
Must be granted insurable status by the Rogers insurance policy.
Lived experience valued.
Benefits Health, dental, and vision insurance coverage for you and your family.
401(k) retirement plan.
Employee share program.
Life/disability insurance.
Flex spending accounts.
Tuition reimbursement.
Health and wellness program.
Employee assistance program (EAP).
EOE/MFDV Equal Employment Opportunity – Rogers Behavioral Health

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