Tech Writer

Tech Writer

We are seeking a Technical Writer responsible for producing clear, concise documentation that supports enterprise-scale products, services, and governance. This role translates complex technical concepts into plain language for diverse audiences. Ideal candidates are detail-oriented, organized, technically savvy, and experienced in creating documentation for large enterprise environments.
Key Responsibilities
Creating and maintaining documentation of many types, including policies, plans, standards, guidelines, procedures, and playbooks.
Partnering with Governance Risk and Compliance, Engineering, and leadership teams to gather information and ensure accuracy.
Translating complex technical and architectural concepts into simple, plain, and actionable language.
Building diagrams, process flows, and visual aids to support the understanding of systems and processes.
Ensuring all documentation meets internal governance requirements, industry best practices, and style guidelines.
Maintaining structure, version control, and documentation in shared repositories and knowledge systems.
Continuously refining and improving documentation based on stakeholder feedback.
Required Qualifications
Experience: 3–7 years of experience as a Technical Writer in an enterprise, technology, or SaaS environment. Applicants must have a proven technical writing background with the ability to provide writing samples of white papers, policies, and software-focused documentation. A strong emphasis on owning and driving documentation creation is required.
Technical Skills: Proficiency with documentation tools such as Confluence, SharePoint, or Markdown, and diagramming tools like Visio or Lucidchart. Able to create a variety of diagrams; tooling expertise is helpful but not the primary focus.
Preferred Qualifications
Experience in cybersecurity, compliance, or risk management.
Familiarity with NIST, ISO, SOC2, PCIDSS, or other security frameworks.
Knowledge of software development, cloud technologies, or IT infrastructure concepts.
Work Environment
This position follows a hybrid work model, with remote work on Mondays and Fridays and onsite presence required from Tuesday to Thursday.