Field Service Representative

Field Service Representative

Eaton's Engineering Service & Systems Division is currently seeking a Field Service Representative to support the City of Industry, CA area. Field Service Representative roles offer company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $79,000 - $116,000 a year.
Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.
In this role, you will:
Work on assigned projects for electrical equipment
Deliver technical solutions to customers
Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
Generate timely and accurate service reports on work, product performance, and warranties
Qualifications:

Basic Qualifications:
High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
No relocation offered for this role. Only candidates within 50-mile radius of City of Industry, CA will be considered. Active-Duty Military Service member candidates are exempt from this requirement
Eaton will not consider applicants for employment immigration sponsorship or support for this position
This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire
Preferred qualifications:
Bachelor's degree in Engineering from an accredited institution
Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
Electrical or General Contractor's License
Professional Engineering License
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification
Skills:

Success criteria:
Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
Submit to periodic customer required background and drug screenings
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
This position requires you to drive an Eaton vehicle
Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Practices electrical safety measures
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels
Ability to obtain and maintain a valid TWIC card
Proficient with hand and power tools for equipment assembly
Strong computer skills
Strong problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines