Customer Experience & Onboarding Specialist

Beckman Coulter Life Sciences, a Danaher operating company, seeks a Customer Care Journey Specialist to add order structure and focused management to the customer experience from order to delivery. The role is based on-site in Indianapolis, IN, reporting to the North American Leader of Customer Care.
You will lead escalated communications, manage information flow among operations, sales and customers, and work with cross-functional teams to uncover recurring concerns and implement standard

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