Community Sales Manager

Responsibilities The Associate Community Manager is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies such as short form media, being present at Razer events, and creating multi-touchpoint campaigns that funnel potential fans into following us on social media.
You are required to have your hands on the pulse of gaming, esports and social media trends, be able to interpret results and provide recommendations to ensure Razer stays in the forefront of its social media game.
Given a global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.
Manage day-to-day communications on the social media channels of Razer (Instagram, Discord and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement.
Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy as part of go-to-market efforts, which include content/campaign planning and creation.
Develop and optimize Razer’s community and content playbook to ensure effective execution.
Maintain relationships and build out UGC content with content creators through active outreach efforts.
Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery.
Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement.
Perform ad-hoc department administrative duties as required.
Qualifications Ability to work in a fast-paced environment, focusing on generating business results.
3‑5 years of experience in community management or social media marketing.
Language skills: Fluent English is a must and (favorably) an additional second language.
Must be a gamer.
Understanding of community management and engagement best practices with some hands‑on experience building out short‑form video content.
Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop‑cultural references.
BA/BS degree in a relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience.
Ability to work with global teams across multiple time zones and cultures.

#J-18808-Ljbffr