Sun Holdings is one of the largest franchise organizations in the U.S. and one of the largest minority-owned businesses in the DFW area. With a portfolio of more than 1,300 restaurant locations across 31 states, including Applebee’s, Arby’s, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio’s, we continue to grow and seek top talent to join our team
Job Description
The Catering Sales Coordinator serves as the primary point of contact for catering guests, ensuring a seamless and exceptional experience from initial inquiry through event completion. This role is responsible for coordinating event details, managing changes and special requests, and resolving issues promptly while supporting sales and operational teams to deliver successful events.
Responsibilities
Order Intake & Management
Manage all incoming catering orders via:
Email
Phone
Respond to all inquiries same day (goal: within 2 hours)
Accurately enter and confirm orders in OLO
Ensure each order is maximized, not just processed
Requirements
Minimum of
one (1) year of successful sales experience
in catering, hospitality, event sales, or a similar role
Proven ability to manage client relationships and deliver excellent customer service
Experience coordinating events, handling client inquiries, and managing multiple bookings simultaneously
Strong communication skills, both written and verbal
Demonstrated ability to manage changes, special requests, and resolve issues effectively
High level of organization and attention to detail
Ability to work collaboratively with culinary, operations, and service teams
Proficiency with basic computer applications (email, spreadsheets, scheduling tools, CRM or sales systems preferred)
Flexible availability, including evenings, weekends, and holidays as business needs require
Competitive Pay – Your talent and hard work won’t go unnoticed.
Health & Wellness Coverage – HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best.
401(k) Match – Helping you invest in your future (and putting more back in your wallet).
Paid Training – We set you up for success from day one.
Generous Time Off – Up to 16 paid vacation and sick days, plus 7 company holidays to recharge and reset.
Free lunch while at work – Pick your favorite from 5 nearby brand locations, plus discounts with some of our brands—we’ve got lunch covered.
Daily Pay Option – Access your earnings before payday with our Earned Wage app.
Career Growth – We’re growing fast, and we love to promote from within.
And more good stuff – Because working with us should feel rewarding every day.
We’re proud to be an Equal Opportunity Employer.
Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee’s, Arby’s, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio’s.
Join our team of hands-on problem-solvers!
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