Customer Experience Specialist - Books & NOOK

Barnes & Noble, Inc. is seeking a Customer Support Specialist to provide exceptional service in a fast-paced call center environment. You will handle inquiries via email, phone, or chat across B&N.com, Membership, NOOK, Retail, and other business areas.
The role focuses on troubleshooting and clear communication to improve the customer experience. The position is full-time in Monroe, NJ, with an hourly starting rate and a comprehensive benefits package.

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