Media Supervisor

Media Supervisor

Heartbeat is a full-service agency for healthcare challenger brands. Challengers are playing a high-stakes gamethey must battle behemoth market leaders, upend ingrained treatment habits, or transform a "me-too" product into "yes-please."
The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients' market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spentall the necessary elements for Challengers to triumph.
That's the philosophy, here's the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, "We celebrate people who stand up and say, 'You know what? This is dumb.' Damn straight.
We're Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. We create breakthrough experiences that move people, change behavior, and help healthcare brands make a meaningful impact. We're looking for a Media Supervisor to join our team and lead the development of smart, innovative media strategies that connect with both consumers and healthcare professionals.
Read on to learn more about what we're looking for and why you'll love working here.
As a Media Supervisor, you'll play a critical role in developing and executing integrated media strategies while leading day-to-day client relationships and supporting the growth of your team. You'll help ensure media recommendations are grounded in insights, aligned with business objectives, and executed with excellence.
Key responsibilities include:
Lead the development of strategic, data-driven media plans across digital and traditional channels
Oversee campaign execution to ensure all deliverables meet quality standards and client expectations
Translate client business challenges into innovative media strategies and thoughtful recommendations
Deliver campaign reporting, optimization insights, and performance analysis to clients and internal stakeholders
Partner closely with cross-functional teams including paid social, programmatic, analytics, media technology, business operations, strategy, and creative
Contribute to new business opportunities by supporting media strategy development and agency pitches
Manage client relationships by providing proactive communication, strategic guidance, and exceptional service
Monitor media trends, platform updates, and industry best practices to inform planning recommendations
Ensure projects are delivered on time, within budget, and aligned with campaign objectives
Guide and mentor junior media team members, providing coaching and developmental support
You've built a strong foundation in media planning and buying and have a passion for using data, insights, and creativity to get results. Across 4-6 years of experience, you've developed the skills, leadership capabilities, and strategic mindset needed to guide campaigns from planning through optimization.
Qualifications include:
Bachelor's degree or equivalent experience
4-6 years of media planning and/or buying experience, including at least 3 years focused on digital media
Strong understanding of the media planning and buying process across channels, with experience evaluating and employing digital marketing solutions
Familiarity with ad serving platforms, campaign measurement tools, and digital analytics technologies
Deep knowledge of the evolving digital media landscape and emerging trends
Strong communication and presentation skills, with the ability to translate client goals into clear media recommendations
Demonstrated ability to mentor and develop junior team members
Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously
Strong analytical skills and comfort working with campaign performance data
Willingness to travel as needed
At Heartbeat, we're committed to helping our people build meaningful and rewarding careers. As a Media Supervisor, you'll have opportunities to strengthen your leadership skills, broaden your strategic expertise, and contribute to agency growth.
You'll continue developing skills in:
Team leadership and talent development
Integrated media strategy across channels and audiences
Financial management, forecasting, and resource planning
Client relationship management and business growth
Presentation and storytelling skills
Industry thought leadership and innovation
Collaboration across multidisciplinary teams
Building and promoting a culture of continuous learning
Heartbeat is a healthcare marketing and creative agency dedicated to helping challenger brands achieve extraordinary growth. We bring together strategy, creative, media, technology, analytics, and behavioral science to solve complex healthcare marketing challenges.
Our culture is built around three core beliefs:
Empowering Challenger Brands
Being the Best Place You'll Ever Work
Fostering a Diverse & Caring Community
With a strong track record of employee retention and long-term career growth, Heartbeat continues to be a place where talented professionals can build meaningful careers while making a lasting impact on healthcare brands and the audiences they serve.
Heartbeat is a proud member of Publicis Health, one of the world's leading healthcare communications networks. Through Publicis Health, our teams have access to deep healthcare expertise, industry-leading resources, and global collaboration opportunities.
Publicis Health is part of Publicis Groupe, one of the largest global communications organizations, spanning advertising, media, data, technology, and business transformation. Together, we help clients navigate an increasingly complex marketing landscape while delivering innovative solutions that drive business results.
Our Publicis Groupe motto "Viva La Diffrence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.