
Head of Agent Engagement
Confidential · Multiple locations ·
- Job type:
- Full Time
Applicants for the Head of Agent Engagement position at the company should have a proven track record in a similar role, with experience in agent management, training, and support. The role requires excellent communication and interpersonal skills, the ability to work effectively in a team, and a strong understanding of the industry. A strategic mindset, the capacity to analyze data and make data-driven decisions, and a passion for fostering a positive and productive work environment are essential. A background in a related field, such as business, marketing, or communications, is typically required, and a degree in a relevant discipline is a plus. Functions
Account Management/Optimization Sales/Revenue
About Confidential
Lippincott, of Wolters Kluwer, is a leading international publisher of professional health information for physicians, nurses, specialised clinicians and students, providing essential information in a variety of print and electronic formats, from journals and books to digital solutions.
Healthcare professionals, researchers, educators, and students around the world rely on our solutions. Our content is written and reviewed by experts. It’s authoritative and based on the best available evidence. It’s curated and aggregated to be both premier and comprehensive. And it’s delivered through powerful tools and technology for fast access to the exact information you need—whether you’re learning or teaching in the classroom, treating a patient or conducting research.
