UX Content Designer (2-4 years)

UX Content Designer

Location: Pittsburgh, PA/Phoenix, AZ/Columbus, OH - Hybrid
Team Dynamic:
Collaborative environment with content designers, product owners, and design teams
Regular interaction with developers and senior leadership/management
Acts as the face of content review with Legal
Role/Responsibilities:
Lead content creation and act as subject matter expert within product design
Partner with designers to apply UX writing to established products
Identify user problems and craft clear, effective content solutions
Collaborate with writers to maintain consistent content guidelines and language
Conduct user research (test plans, interview guides, scripts, analysis)
Support design process by integrating content strategy
Partner with product managers on legal, risk, and compliance reviews
Present and explain content decisions to non-experts
Must Have:
Copywriting and editing digital content delivery
Digital copywriting
Microsoft Office
Previous familiarity with a regulated industry (legal, compliance, risk) could be healthcare, finance, etc
UX content design
UX writing
Nice To Have:
Agile content strategy
Design thinking
Digital communications
Healthcare exp (for information sensitivity)
Insurance
Previous banking/investment/financial institution exp
User experience