Macy's, Inc. is seeking a Customer Relationship Management Strategy Specialist to drive end-to-end personalization initiatives across email, mobile, and site channels.
You will coordinate with cross-functional teams and senior leadership to translate business goals into actionable requirements and deliver strategic enhancements. The role requires strong project management, data interpretation, and documentation skills, plus the ability to navigate ambiguity.
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CRM Journey Strategist - Personalization & Ops Lead
Bloomingdale's · New York, NY, USA ·
- Job type:
- Full Time
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