Chime seeks a Senior Content Strategist to lead content that helps members and agents. You will partner with product, content operations, and writers to create clear, actionable help articles and agent SOPs. Build governance, drive improvements with AI, and monitor impact on key support metrics.
You’ll manage multiple projects, meet tight deadlines, and influence strategy in a high-visibility role with strong collaboration across teams.
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Senior Content Strategist - AI-Driven Support (Remote)
Nicedesignjobs · New York, NY, USA ·
- Pay:
- 116.000 - 160.000
- Job type:
- Full Time