Customer Solutions Specialist — Packaging

Smurfit Westrock is seeking a Customer Service Specialist to handle phone and email inquiries, maintain customer accounts, and process orders for strategic accounts. The role involves communicating order schedules and potential delays to customers and sales staff, and may include add-on sales based on customer needs.
The position is onsite in Fort Worth, Monday–Friday, 8am–5pm, with occasional overtime including weekends.

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