Senior Digital Product Researcher (Remote & AI-Driven Insights)

Federal Express Corporation is seeking a Senior Research Operations professional in the Digital Marketing department. You will lead strategic research, shape long-term product direction, and drive customer-centric insights across journeys and segments.
You will mentor researchers and establish governance for high-quality, scalable research processes. Remote-friendly role within the United States, with occasional on-site collaboration at FedEx campuses.

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