Director (AVP) - Investment Management Operations

We’re seeking someone to join The Investment Management Operations group supporting the equity, fixed income, ETF, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.

What You’ll Do In The Role

Responsibility include, ensuring all day to day tasks are complete and accurate, address questions and concerns from the trading desk and elevate unresolved issues as needed.

Responsible for representation of accurate cash and position and break resolution.

Ensure crypto trades are booked timely and accurately.

Ensure all movements are processed to ensure proper settlement.

Monitor trading dashboard to ensure all trades flow down properly, collaborate with IT and work on projects as necessary.

Resolve trade fails, settlement issues, updates and support.

Manage claim status and escalation.

Manage communication with Traders, Service Providers, Reconciliation Teams, Brokers and Custodians to ensure that all trades and cash are represented and settling correctly.

Address Investment Team concerns and queries and function as the main point of contact for the ETF Trading Desk.

What You’ll Bring To The Role

Ideal candidate will have at least 7+ years of experience in Investment Operations, with knowledge of Exchange Traded Funds.

Working knowledge of baskets, cash and position reconciliations, ETF trade lifecycle.

Crypto knowledge required, including staking, slashing, and other concepts specific to Crypto ETFs.

Bachelor’s Degree or equivalent (Finance, Economics or Accounting preferred).

Candidate should be a solid team player as well as possess the ability to work on their own initiative.

Ability to work with colleagues across geographic, organizational, and functional boundaries.

Excellent oral and written communication skills.

Ability to work in a high pace/ high volume environment.

Knowledge of Aladdin system will be an advantage – Responsible for day-to-day ETF operations, escalation and resolution of issues, as well as longer term projects.

Expected base pay rates for the role will be between $82,000 and $133,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

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