Genesys is seeking an AI and Experience Orchestration Director to lead strategic engagements in the U.S. This role involves working closely with account teams to drive customer adoption of AI capabilities and improve operational outcomes.
The ideal candidate will have strong expertise in customer experience technology, a collaborative approach, and a proactive mindset, with 10-12 years of relevant experience. Benefits include flexible work schedules and comprehensive insurance options.
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Senior AI Experience Orchestration Director (Remote)
Genesys · New York City, NY, USA ·
- Job type:
- Full Time