Creative Communications & Branding Coordinator

Description

Job Title: Creative Communications & Branding Coordinator

Department: Northwest Indian Treatment Center

Reports to: Director

FLSA Status: 1 FTE

TS Range: 10/11

($36.35)

Opening Date: 7/24/2026

Closing Date: 8/7/2026

SUMMARY:

The Creative Communications & Brand Coordinator is responsible for leading Northwest Indian Treatment Center’s visual identity, communications strategy, storytelling, and public-facing presence. This role serves as the steward of NWITC’s organizational brand and is responsible for ensuring communications reflect the mission, values, and culturally grounded approach of the organization.

This position combines communications leadership, multimedia production, graphic design, branding development, photography, videography, digital communications, and community engagement to strengthen awareness of NWITC services and expand referral relationships.

The position develops internal and external communication materials while ensuring cultural respect, trauma-informed messaging, and representation that honors Tribal traditions, healing journeys, and the dignity of those served.

The Coordinator serves as a liaison to referral partners, Tribal entities, healthcare systems, and community organizations while supporting organizational growth through strategic outreach and brand development initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

include the following. Other duties may be assigned.

Brand Development & Organizational Identity

Lead development and maintenance of NWITC brand standards and organizational identity

Develop logos, visual identities, campaign branding, and marketing collateral for programs, initiatives, events, and organizational campaigns

Ensure consistency in visual presentation and messaging across platforms

Maintain organizational branding standards and templates

Support leadership with internal branding initiatives and communication strategies

Create materials that reflect Tribal values and culturally grounded healing practices

Graphic Design & Creative Development

Design educational materials, brochures, flyers, posters, banners, infographics, annual reports, presentations, newsletters, and promotional materials

Translate complex treatment and healthcare information into visually engaging educational content

Create patient education materials that are accessible and culturally responsive

Develop graphics supporting prevention, treatment, recovery, alumni, and community initiatives

Design visual materials supporting grants, events, recruitment efforts, and program development

Photography & Videography

Capture photography documenting organizational events, outreach activities, cultural programming, and approved program operations

Develop professional photo assets supporting outreach and marketing efforts

Create short-form and long-form video content for educational initiatives, social media campaigns, staff communications, and community awareness

Conduct video editing and post-production development

Develop visual storytelling initiatives that respectfully reflect patient recovery, community healing, and organizational culture

Maintain photo and video libraries consistent with confidentiality requirements and organizational standards

Ensure proper media consent processes are followed

Content Development & Digital Communications

Develop written and multimedia content for websites, newsletters, social media, educational campaigns, and organizational communications

Create messaging that is culturally respectful, trauma-informed, and aligned with organizational values

Develop communication campaigns supporting organizational priorities

Write internal announcements, program highlights, event communications, and external messaging

Support development of executive presentations, annual reports, and organizational publications

Develop communication calendars and campaign schedules

Social Media Management

Manage NWITC social media platforms and digital engagement efforts

Develop social media strategies that strengthen awareness and referral relationships

Create content including graphics, video, photography, and educational materials

Monitor analytics and engagement metrics

Maintain a consistent organizational voice across communication channels

Monitor emerging communication trends and opportunities

Community Outreach & Network Development

Build and maintain relationships with Tribal organizations, healthcare systems, behavioral health agencies, referral partners, hospitals, treatment providers, and community stakeholders

Conduct outreach efforts designed to strengthen referral pathways

Coordinate presentations and informational opportunities with outside agencies

Represent NWITC at conferences, events, networking opportunities, and community engagement activities

Collaborate with leadership to expand organizational visibility and community partnerships

Develop referral support materials and agency resource packets

Maintain referral partner communication systems and outreach tracking processes

Website & Digital Platform Management

Support website updates and content maintenance

Monitor online communication consistency and accessibility

Assist with search optimization efforts and digital visibility initiativesMaintain online branding standards and communication quality

Portfolio Development & Creative Asset Management

Maintain organizational libraries of graphics, templates, photographs, video assets, logos, and communication materials

Organize and archive multimedia assets for future organizational use

Develop systems ensuring brand consistency across departments

SUPERVISORY RESPONSIBILITIES : This position has no supervisory responsibilities

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

Branding and visual identity development

Graphic design principles

Photography composition and editing

Videography production and editing

Social media strategy and analytics

Content development methodologies

Trauma-informed communication practices

Cultural humility principles

Community outreach and relationship-building strategies

Ability to:

Communicate respectfully across diverse communities

Maintain confidentiality and professional boundaries

Work independently and collaboratively

Balance multiple projects and deadlines

Present information clearly and professionally

Exercise sound judgment and discretion

Adapt messaging for varying audiences

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, Graphic Design, Multimedia Production, Journalism, or related field required. Equivalent experience may substitute for education.

Minimum qualifications:

Four (4) years of experience in communications, marketing, digital media, graphic design, photography, videography, or brand development

Experience developing multimedia communication campaigns

Experience with graphic design software platforms

Experience creating digital and print marketing materials

Experience managing social media communications and website development

Experience developing branding standards preferred

Experience within Tribal communities, healthcare organizations, behavioral health settings, or nonprofit organizations preferred

LANGUAGE SKILLS:

Ability to effectively communicate verbally and in writing with individuals from diverse cultural, professional, and community backgrounds. Ability to write, edit, and proofread professional communications, marketing materials, reports, social media content, and educational materials with a high degree of accuracy and professionalism. Ability to communicate complex healthcare, behavioral health, and organizational information clearly and respectfully to various audiences. Ability to present information effectively in both individual and group settings. Ability to maintain culturally responsive, trauma-informed, and strengths-based communication practices in all written and verbal communications.

Ability to develop messaging that reflects the mission, values, and culturally grounded practices of Northwest Indian Treatment Center.

MATHEMATICAL SKILLS:

Ability to calculate percentages, ratios, and basic statistical data related to marketing performance, social media analytics, and outreach metrics. Ability to interpret and analyze engagement reports, website analytics, campaign performance measures, and organizational communication metrics. Ability to develop and maintain spreadsheets and reports related to outreach activities, program participation, and marketing initiatives. Ability to utilize data to identify trends and make recommendations for improving communication strategies and community engagement efforts.

REASONING ABILITY:

Ability to exercise sound judgment, discretion, and professionalism when communicating sensitive or confidential information. Ability to interpret and apply organizational policies, procedures, and branding standards in a variety of situations. Ability to prioritize multiple projects and deadlines while maintaining attention to detail and quality.

Ability to independently analyze communication needs and develop creative and effective solutions that align with organizational goals. Ability to identify opportunities for strategic outreach, partnership development, and organizational growth through communications initiatives. Ability to maintain cultural humility and exercise good judgment when representing Northwest Indian Treatment Center in public and professional settings. Ability to anticipate communication challenges and proactively develop appropriate messaging and outreach strategies. Ability to maintain confidentiality and comply with all applicable privacy requirements, including HIPAA and 42 CFR Part 2 regulations when applicable.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Washington State Driver’s License. Acceptable driving record to be insured by tribal insurance. Criminal background check. Drug screening in accordance with Tribal policy. Ability to maintain confidentiality consistent with HIPAA and 42 CFR Part 2 requirements

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The successful applicant will regularly be required to talk and hear, frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms and occasionally be required to climb or balance, stoop, kneel, crouch or crawl, taste or smell. The employee may frequently be required to lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level for this position is generally moderate. Work is primarily performed within a Tribal residential treatment environment focused on healing, recovery, and culturally grounded care. Position may require local and regional travel, attendance at outreach events, occasional evening and weekend activities, photography and video work indoor and outdoor settings, extended computer and multimedia editing work.

OTHER:

Applicants must submit a professional portfolio demonstrating creative and communication capabilities. Portfolio materials should include:

Branding and logo development

Graphic design examples

Social media campaigns

Photography examples

Videography examples

Written communication samples

Infographics or educational materials

Multi-platform communication projects

Applicants should identify their role in project development. Portfolio work involving healthcare, Tribal communities, or sensitive populations must demonstrate privacy protection and ethical representation.

DRUG FREE WORKPLACE:

The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:

Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

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