Sales & Operations Manager - Neatly Closets

Sales & Operations Manager - Neatly Closets
Omni Remodeling Owings Mills, Maryland, United States

About this position
Sales & Operations Manager - Neatly Closets

Partcloser,partbuilder.Thepersonwholeadsthesaleandshapesthebrand.

Location:Owings Mills, MD

THEOPPORTUNITY

Mostsalesrolesaskyoutorunasystemsomeoneelsebuilt.Thisoneasksyoutohelpbuildthesystemwhileyourunit.

Neatlyisahomeorganizationbrandinactivelaunch.TheSales & Operations Manageristhefirstpersoninthisseat—responsibleforgeneratingrevenuefromdayonewhilesimultaneouslyshapingtheproductsystem,refiningtheconsultationprocess,andbuildingthereferralnetworkthatmakesNeatlyscalable.Thedecisionsmadeinthisroleoverthenext12 - 24monthsdefinewhatNeatlybecomes.

Thegrowthpathhereisbrandleadership—notabiggerterritoryorahighercommissiontier.TherightpersonearnstheopportunitytorunNeatly.

Compensation:
$90,000 - $120,000 yearly

Responsibilities:
WHATTHISROLEOWNS

Design&Sales Leadership

Build the in-homedesignconsultation sales process for Consultants to followwithhomeowners

Identifywhole-homeorganizationopportunities and how to elevate our brand above the rest

Develop modularcustomstoragesolutionswithinNeatly'sproduct offering - while suggesting other products.

Convertconsultationsintosignedprojects through sales and sales guidance

Owncloserateandprojectmargintargets for the team.

Brand&ProductBuilding

Documentrecurringdesignpatternsandconfigurations

ValidateandrefinetheNeatlyproductsystem plus evolve into other in-home products.

Identifywhatcustomersaskforthatdoesn'tyetexist and how to fold that into the offering

Protectinstallationrepeatabilityandmargindiscipline

Scope&ProductionHandoff

Refine the system that translatesdesignsintobuildableprojectscopes

Build the system that the sales consultants can conductaccuratepreliminarymeasurements

Train reps on how to deliverzero-ambiguityscopetotheproductionteam

ReferralNetworkDevelopment

Buildpartnershipswithrealestateagents,interiordesigners,andprofessionalorganizers

Developareferralpipelinethatreducesdependenceonpaidleads

Qualifications:
WHOTHRIVESHERE

Hasclosedconsultativein-homesalesat$5,000+pertransaction—andcanspeaktotheirnumbers

Hastakenanidea,concept,orimprovementfromthoughttorealityinaprofessionalsetting

Thinksinsystems—asks"howdowedothis100times?"notjust"howdoIclosethisone?"

Comfortableoperatingbeforetheplaybookisfinished—seesthatastheopportunity,nottheobstacle

Walksintoadisorganizedspaceandimmediatelyseesthesolution—spatialinstinctisnatural,notlearned

Protectsmarginandproductguardrailsinstinctively—knowscustomexceptionsareamarginproblem

Wantstoleadsomething,notjustworkwithinsomething

THISROLEISPROBABLYNOTFORYOU

Youneedafullybuiltsystembeforeyoucanperform

Youoptimizeforcommissionvolumeovermargindiscipline

You'veneversoldaprojectabove$5,000inaconsultative,in-homeenvironment

Youpreferfullyindependentworkovercollaborationwithproductionandleadership

Buildingsomethingfromscratchsoundsexhaustingratherthanenergizing

About Company
At Omni Remodeling, we treat our employees like gold, so they treat our customers like diamonds. This philosophy has helped us build a reputation for excellence while creating opportunities to grow and succeed. Through Kitchen Saver, specializing in cabinet refacing, and Neatly, specializing in custom organization solutions, we help homeowners love where they live.

We're committed to a culture where leaders lead with heart, respect is non-negotiable, and growth is encouraged. Guided by our core values—We Value People, We Do the Right Thing, and We Do What It Takes—we create exceptional experiences for employees and customers.

We offer competitive pay and bonus opportunities. Depending on your role and eligibility, benefits may include paid time off, paid holidays, health benefits, a 401(k) with company match, employee discounts, professional development, and opportunities for advancement. We provide the training, tools, and support our team members need to build long-term success.

paid time off

paid holidays

health benefits

a 401(k) with company match

employee discounts

professional development

opportunities for advancement

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