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Content Management Specialist

IICRC · Mason City, IA, USA ·

Job type:
Full Time

Restoration Contents Handling Specialist

The Restoration Contents Handling Specialist plays a vital role in SERVPRO's restoration and contents division. This position involves packing, and storing customer belongings safely and efficiently during property restoration or relocation projects. The technician ensures items are handled with the same level of care as top moving companies while adhering to SERVPRO's restoration standards.
Key Responsibilities:
Contents Handling & Inventory
Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems.
Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates.
Identify and document damaged or non-salvageable items.
Label, tag, and photograph items to maintain clear chain-of-custody records.
Warehouse / Storage Management
Move packed contents into or out of storage facilities.
Maintain an organized warehouse with labeled inventory sections.
Perform quality checks and assist in content cleaning or deodorization when required.
Safety & Equipment Maintenance
Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation.
Inspect and maintain moving tools and company vehicles.
Report hazards, damages, or unsafe conditions promptly.
Requirements:
High school diploma or equivalent.
Strong attention to detail and communication skills.
Professional appearance and positive, customer-focused attitude.
Picture yourself here fulfilling your potential.
At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.