Production Specialist, Digital Commerce Management (DCM)

DESCRIPTION

As a DCM Production Specialist, you'll manage and maintain Apple Store Online digital assets and product data across a suite of content management tools, ensuring all content is clean, accurate, and well-organized. You'll drive execution of complex marketing and product launch plans across global platforms, including the Apple Store Online, Apple Store App, Tmall Flagship Store, Douyin Store, and livestream channels, directly shaping the experience for millions of customers around the world every day.
MINIMUM QUALIFICATIONS

4 years of experience in technology, operations, e-commerce and/or customer support organization. 2+ years of experience working with e-commerce or digital content platforms and their supporting tools and systems. Experience adapting to changing priorities and ambiguous project requirements in a fast-paced environment Experience collaborating with cross-functional teams to deliver production work on tight timelines Able to accommodate flexible work schedule during critical business periods. Experience troubleshooting complex, ambiguous production issues while maintaining a high level of accuracy
PREFERRED QUALIFICATIONS

BA/BS degree, or equivalent Strong customer focus balanced with big-picture thinking Ability to remain calm and good-natured while experiencing aggressive deadlines and increased complexity. Exhibits high degree of ownership and accountability. Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines Experience with operations in e-commerce marketplace environment HTML and CSS proficiency

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