SVP, Group Account Director

At Remedy Edge NY, we believe health can’t wait.
The stakes are higher. The pace is faster. And hesitation costs lives.
That’s why Remedy Edge exists. We help brands, healthcare professionals, patients, and decision-makers get the edge on health through urgent thinking, creativity, and action.
We're growing our team with talent. Skill matters, but how you work matters just as much. We're looking for team members who are:
Relentless in the pursuit of better ideas, tighter creative, and more strategic thinking
Respectful of the people behind every pitch, brief, timeline, concept, and shoot
Remarkable in the standard they hold themselves to, knowing that average doesn’t move us forward
Because when health is on the line, every moment matters. And every edge counts.
Inclusivity
Healthcare communications should reflect the realities of the people they're meant to reach. We're committed to building teams with diverse perspectives, experiences, and voices, because the best ideas emerge when everyone is heard. By embracing differences, we create stronger work that leads to more meaningful health outcomes.
Flexibility
Great work doesn't come from sitting in a specific place. It comes from giving talented people an environment to do their best thinking. Our flexible hybrid model empowers teams to work where they're most effective, whether that's in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, our team has the space to get the edge, their way.
Who We Are
Remedy Edge is a global healthcare communications network built to make creativity and technology a force for better health outcomes.
We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We question assumptions and push past what's expected. Our work is grounded in deep expertise across behavior, culture, channels, and innovation. The result is work that moves people from awareness to action, from delay to decision, and from possibility to progress.
Because getting the edge on health isn't a tagline. It's the standard we hold ourselves to every day.
Senior Vice President, Group Account Director
Description
As

SVP, Group Account Director , you are responsible for protecting and growing the agency's relationships with its current client base. The role requires effectively and profitably serving existing clients while developing the skills and talents of the account management team. You directly impact the agency's financial performance through client revenue and profitability, growth from existing clients and new business, cost control, staff retention and development, and participation in new business initiatives.
Job Responsibilities
Client Relationship Management
Build and maintain strong relationships with designated client contacts.
Serve as a trusted advisor by providing sound judgment, business acumen, and strategic guidance.
Stay informed on client business, competitive landscape, industry trends, and assigned projects.
Represent the agency confidently as the leadership voice on assigned accounts.
Balance client and agency goals while managing multiple clients and internal teams.
Anticipate and address client relationship or revenue issues proactively.
Ensure agency work is strategically sound, creatively compelling, and error-free.
Stay current on marketing, advertising, and brand trends to provide additional value to clients.
Set expectations and communicate effectively with assigned teams.
Delegate, monitor, and oversee work across assigned accounts and projects.
Demonstrate proactive, thorough, and balanced project leadership.
Build trust with team members while recognizing strengths, development areas, and differing perspectives.
Encourage collaboration, healthy debate, continuous learning, and innovation.
Foster a positive, respectful, and supportive team environment.
Effectively manage workload, priorities, and performance discussions.
Communicate proactively with department leaders regarding performance and development opportunities.
Lead by example in decision-making, mentoring, coaching, and staff development.
Analytical & Strategic Planning
Demonstrate marketing curiosity and encourage innovative thinking.
Lead development of strategic viewpoints for clients and internal teams.
Analyze issues, identify opportunities, and communicate recommendations effectively.
Make thoughtful decisions balancing client objectives with agency priorities.
Business Impact
Develop annual budgets and staffing plans with clients.
Monitor revenue goals and proactively address potential variances.
Identify opportunities for organic account growth.
Manage client and agency resources responsibly while controlling costs.
Support staff retention and development.
Monitor overall financial health of accounts, including timesheets and resource utilization.
Additional Responsibilities
Communicate professionally with internal and external stakeholders.
Demonstrate strong problem-solving, interpersonal, and organizational skills.
Prioritize multiple projects while delegating appropriately.
Remain composed under pressure.
Maintain a professional attitude with clients and colleagues.
Foster teamwork, respect, and senior-level collaboration.
Represent the agency professionally at client meetings and industry events.
Travel for client meetings as required.
Management Responsibilities
Provide ongoing coaching, performance feedback, and formal reviews.
Support managers in mentoring teams and resolving performance or employee concerns.
Recommend process improvements to increase efficiency.
Serve as a resource on agency, departmental, and account policies and procedures.
Senior Vice President Responsibilities
Act in the best interests of the agency and its employees.
Uphold company values in all decisions and interactions.
Provide leadership across the department and agency.
Recommend improvements to agency operations and workplace culture.
Recruit, develop, mentor, and retain top talent.
Qualifications
College degree, preferably in Marketing, Advertising, Communications, or Science/Medicine
8–9 years of agency or comparable experience
4 years of supervisory experience
Excellent written and verbal communication skills
Strong knowledge of business practices and vendor relations
Ability to manage and train staff
Proven success in growing and/or launching brands
Understanding of therapeutic categories and disease states
The range below represents the low and high end of the base salary for this role at an Omnicom Health Group company in the United States. Actual salaries may vary based on factors including professional and academic experience, training, responsibilities, and business needs. The listed range is one component of our total compensation package, and salary decisions are based on the circumstances of each hire.

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