VP, Experience & Operations — Scale Joyful Experiences

Sloomoo Institute in NYC is seeking a Vice President, Operations & Experience to lead the performance and evolution of the interactive guest experience across all Institutes, MiniMoos, and ecommerce. This executive role owns long-term health of the experience, balancing guest joy, team experience, and financial health as the company grows.
Reporting to the Co-Founders, the VP sets vision and standards for in-venue moments to ecommerce touchpoints, partners with HR, Marketing, and Finance, and

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