PDR Operations Leader – Disputes & Compliance

Blue Shield of California seeks a PDR Operations Manager to lead the provider dispute resolution team across Commercial, Medi-Cal, and Medicare lines, including No Surprise Billing. You will guide onshore and offshore teams, ensure regulatory compliance, and drive strategic initiatives to improve procedures and performance.
Reporting to the Director of PDR, you will shape governance, audit readiness, and operational excellence while fostering leadership development and a culture of continuous

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