Engagement Manager

Engagement Manager

Lead client engagements and serve as the primary point of contact for senior stakeholders, including C-level executives. Manage multiple projects, define scope and deliverables, and ensure timely execution aligned with client expectations. Lead cross-functional teams, oversee performance, and ensure quality delivery across analytics and consulting engagements.
Utilize data analysis tools such as SQL, Python, and R, as well as data visualization platforms like Tableau and Power BI. Translate complex business problems into structured analytical solutions, apply statistical modeling, machine learning techniques, and data-driven insights to support strategic decision-making. Collaborate with internal subject matter experts across Data, Analytics, Digital Operations, and Solutions to support account growth and innovation. Contribute to business development, participate in industry forums, and promote EXL's capabilities to external stakeholders. Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.
Requires Master's degree in Economics, Mathematics, Computer Science, Computer Engineering, Operations Research, or a related analytics field plus Six (6) years of Related professional experience. Experience must include: Six (6) years of experience with: SQL, Python, Tableau, and Excel. Four (4) years of experience with R and data-led storytelling. Two (2) years of experience with JIRA and data science and machine learning. Alternatively, Employer will also accept a Bachelor's degree plus eight (8) years of related professional experience. 40 hours/week, 9:00am-5:00pm, Salary range: $170,000 to $175,000 per year.
To apply: Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code EXL80 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.
Change Management Principles, Conflict Management, Displaying Visionary Thinking, Emotional Intelligence Training, Facilitating Client Engagement, Leadership Capabilities, Metrics Report, Reporting Skills, Risk Management, Strategic Growth