Account Director

Account Director – Chicago, Illinois
As Account Director, you are the primary point of contact between BeStudio and the client’s senior marketing stakeholders. You hold the client relationship, lead the account team, and own the quality and commercial performance of everything the studio delivers.

You will lead cross-functional teams spanning account management, creative, strategy, copywriting, production, and community management—moving fluidly between strategic counsel and hands‑on delivery oversight. You set the standard for client service and creative ambition, build the conditions for your team to do their best work, and represent the studio at the most senior levels of the client organization.

This role requires strategic clarity, operational precision, and a love for creative work that drives results.

Responsibilities

Serve as the senior client contact, building trusted relationships with senior marketing stakeholders and proactively strengthening the partnership at every level

Lead cross-functional teams across strategy, creative concepts, copywriting, production, and community management — aligning resources, timelines, and deliverables to client objectives

Develop and present strategic account plans, scope‑of‑work proposals, and creative recommendations that drive measurable marketing outcomes

Oversee multi‑channel campaign execution from concept to delivery — across social (Instagram, Facebook, YouTube, TikTok, and emerging platforms), digital, print, CRM, web, and in‑store

Stay current with platform trends, algorithm changes, and social media best practices to ensure content remains relevant, optimised, and effective

Review and refine creative briefs; provide strategic guidance throughout the development process; ensure final assets meet brand, channel, and regulatory requirements

Translate client feedback into clear, actionable direction for internal teams — making recommendations and decisions that keep work moving forward

Manage account‑level production budgets: cost estimation, supplier negotiation, purchase orders, reconciliation, and spend reporting to OLIVER and client stakeholders

Present budget performance to senior stakeholders and remain accountable for the financial health of the studio

Partner with the Business Director to develop new opportunities within the account and support broader agency growth

Manage, coach, and develop the account team — investing in individual growth and holding the team to a high standard of delivery and client service

Coordinate across compliance, creative, and production to maintain quality, consistency, and operational efficiency at pace

Stay informed on CPG industry trends, emerging marketing technologies, and AI‑driven solutions to strengthen client counsel and studio capability

Qualifications

Proven track record in senior account or client leadership within an advertising, creative, or integrated marketing agency environment

Experience managing senior client relationships, with the ability to build trust, navigate complexity, and grow accounts both creatively and commercially

Strong presentation and negotiation skills — able to convey creative and strategic thinking clearly to senior stakeholders and secure alignment on direction

Deep knowledge of social media strategy and content production, with hands‑on experience across Instagram, Facebook, YouTube, TikTok, and emerging platforms

Strong understanding of multi‑channel campaign production— from concept and creative development through to delivery across digital, print, CRM, web, and in‑store

Working knowledge of digital design, photo, video, and 3D/CGI production processes

Experience reviewing, refining, and stress‑testing creative briefs and campaign concepts

Experience leading and developing cross‑functional creative teams, with a track record of strong team performance and individual growth

Ability to manage competing priorities, resource across projects, and make clear decisions under pressure

Skilled at coordinating between creative, strategy, production, and compliance teams in a high‑volume environment

Experience managing account‑level production budgets, forecasting, and reporting financial performance to senior stakeholders

Highly organized, with the ability to manage multiple projects simultaneously to tight deadlines

Familiarity with project management tools such as Workfront, Monday, or Wrike

Proficiency in Microsoft 365 and macOS

Background in CPG, FMCG, or consumer brand marketing preferred

Experience with social‑first content strategy and community management

Familiarity with in‑house studio or embedded agency models

Compensation
Salary Range: $106,250 USD – $118,750 USD

Equal Opportunity Employer
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

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