📌 Position Title: Account Manager – Ad Agency
📍 Work Location: Mettawa, IL 60045 – Hybrid (3 days Onsite / 2 Remote)
⏳ Assignment Duration: 1 year – based on performance and business needs
🏢 Work Arrangement: Hybrid (3 days Onsite / 2 Remote)
📝 Position Summary:
The Account Manager serves as the primary liaison between our organization’s Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency.
🎯 Background & Context:
- Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
- We’re looking for candidates who have agency experience, show strategic initiative, and have led or been heavily involved in key projects.
- They should understand agency workflows, including timelines and handoffs. Strong candidates will be able to manage multiple projects, handle shifting priorities, and problem-solve quickly.
- We value those who have been on client calls, can offer strategic input, and add value beyond execution.
- The ability to think quickly, ask smart questions, and understand urgency is key.
🎓 Qualification & Experience:
- Bachelor degree preferred.
- Master’s degree or equivalent related project or functional experience is desirable.
- 1–3 years of total account management experience.
- In-house ad agency/ad agency experience a plus.
- Experience managing multiple projects simultaneously.
- Demonstrated ability to lead projects or play a key role in project strategy and execution.
- Familiarity with agency workflow, from brief development to execution and review.
🌟 Nice to have:
- Pharmaceutical industry experience preferred (both U.S. and Global).
- Excellent communications skills: verbal, presentation, written.
- Familiarity with Workfront, Veeva, and other project management tools.
- Comfort working in a high-volume, constantly shifting environment.
- Sales communications or internal messaging experience.
- Scientific or patient-facing experience.
- Adaptability, initiative, and agility to shift priorities and manage change quickly.
- High energy, positive, organized individual who is comfortable in a high-visibility role.
- Ability to manage high-volume project scope in a fast-paced creative environment.
- Great collaborator with ability to focus on both the big picture and small details.
📌 Key Responsibilities:
- Maintain knowledge of our organization’s guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
- Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics, and medical/regulatory/legal position.
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production, and archiving.
- Demonstrate critical creative thinking and problem-solving skills.
- Demonstrate clear and concise written and verbal communication skills.
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
- Demonstrate leadership in conflict resolution to facilitate effective outcomes.
- Possess ability to work in a high-volume, rapidly paced environment.
- Collaborate with the brand team in the development of creative briefs.
- Recommend key promotional tactics that align with the strategy and goals of the brand.
- Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
- Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
- Develop annual forecasts.
- Conduct financial reconciliations on a monthly basis.
- Track time daily.
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