AI-Driven Digital Program Manager, Customer Success

Nozomi Networks in the United States is seeking a Digital Program Manager to design, execute, and optimize digital customer success strategies across onboarding, adoption, and renewal. You’ll drive AI-powered automation and scalable campaigns using Planhat and related platforms.
You’ll partner with Marketing and Product teams to create customer-facing content, campaigns, education programs, and advocacy initiatives, while monitoring engagement metrics and delivering executive reporting.

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