Client Relationship Manager - Landscaping

Client Relationship Manager - Landscaping

Saint Joseph , MI
Position Type: Full-time
Salary Range: $50,000-$80,000 yearly (depending on experience)
Schedule: Monday-Friday *No Weekends
Qualifications

Minimum of 2 years’ experience in landscaping, sales, customer service, or a related field
Strong communication, problem-solving, and organizational skills
Positive attitude with a professional demeanor
Excellent time management and ability to prioritize tasks effectively
Commitment to learning, growth, and team collaboration
Ability to work cooperatively with colleagues in a respectful and professional manner
Key Responsibilities

Maintain consistent, proactive communication with clients to build and sustain strong relationships
Conduct site visits to assess client needs and support consultation, design, and development of landscape installation, enhancement, and maintenance services
Prepare accurate and detailed project estimates
Coordinate effectively between clients, sales, design, and production teams to ensure a seamless project experience
Follow up with clients after project completion to ensure satisfaction, quality standards, and generate referrals
Work Environment & Expectations

Maintain a drug-free, tobacco-free, and alcohol-free workplace
Perform physically active work outdoors in varying weather conditions
Contribute to a team-oriented environment focused on quality workmanship and professionalism
Express Employment is an Equal Opportunity Employer

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