Senior Manager of Sales Operations

The Senior Manager, Sales Operations will play an important role in enabling the success of our sales and commercial organization by leading operational excellence across sales planning, execution, and fleet management

This position will manage key processes including sales force targeting and alignment, CRM operations, incentive compensation administration, and fleet management while preparing and enabling Compass Pathways' field-facing teams for the successful launch and commercialization of COMP360 and future therapies

This role requires an analytical thinker and the ability to collaborate across functions to ensure our field teams are equipped for success

Reports to: Director, Sales Operations

Administer Incentive Compensation plans for the field sales teams and account directors

Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making

Propose design ideas and maintain field sales dashboards

Manage, maintain, and distribute sales and activity reports for field sales and leadership teams

Partners with field sales on optimal CRM usage and field inquiries

Manage and maintain field fleet decisions and usage

Manage sales force alignments and work with sales leadership to optimize sales force deployment

Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage

Ensure all processes adhere to regulatory and ethical standards

Maintain documentation and audit readiness for all operational programs

Additional needs as required by commercial operations leadership

Benefits

Pension and retirement savings plans

Flexible working arrangements, including flexible hours, working-from-home and hybrid working

Community Circles: a regular opportunity for team members to connect, share lived experiences, inspire others, and learn from each other

Regular virtual and in-person social events, including a London-based hiking group, art and creative workshops, food and drinks evenings, team picnics, and holiday celebrations

Comprehensive and market-leading health and wellness benefits including company paid healthcare plans

Confidential counselling or therapy sessions via our Employee Assistance Programme

Support from our own dedicated Community Wellbeing Lead to guide team members to our resources

Workplace wellbeing initiatives, including employee-led yoga, meditation, mindfulness, and support groups for parents and carers and for people who are neurodiverse

Breast-feeding facilities at our London office

Wellbeing Leadership Forums for Line Managers

Generous paid time off/annual leave allowance including one company closing per year and your birthday off

Generous paid parental leave for eligible team members, up to 39 weeks

Paid family and dependent care leave in addition to parental leave

Job architecture, providing employees with guidance and clear pathways for developing and progressing their career and twice-yearly promotions cycle

A process for performance and development goals that is tied to employees receiving feedback throughout the year and assessing individual performance and rewards at the end of the year

Dedicated internal resources including regular webinars to support employees' personal development and career goals

A learning curriculum of courses on offer delivered by external experts to develop specific skill areas

Dedicated effort for early career team members to learn skills and strategies for advancement

Excellent communication and stakeholder management skillsBachelor's degree in Business, Finances, Analytics, Administration, Operations Management or related field; advanced degree preferred5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industryDeep understanding of the pharmaceutical/biotech commercial models and compliance requirementsExpert in Incentive compensation plan administration and designStrong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization toolsProven ability to successfully partner with field teams on operations and analytics needs

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