Lead Account Director

We're looking for an experienced Lead Account Director who thrives in a fast-moving agency environment.

You’ll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Responsibilities

Own executive-level client relationships and serve as the primary strategic advisor

Lead delivery across multiple retainer accounts from planning through execution

Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM

Manage project scope, priorities, timelines, budgets, and resource allocation

Improve internal processes and operational workflows

Ensure consistent quality across all client deliverables

Identify account growth opportunities and contribute to client retention

Partner directly with agency leadership to scale operations

Requirements

At least 5-10+ years in a digital marketing, advertising, or creative agency

Proven experience managing enterprise or mid-market client accounts

Experience leading cross-functional digital teams

Strong project and delivery management skills

Excellent stakeholder management and executive communication

Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics

Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms

Ability to work during US Central Time business hours

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