Deputy Director, Information Technology

Description

This recruitment is scheduled to close on Sunday, August 30, 2026 at 11:59 p.m.

We will do our best to provide you with an application status update by Thursday, September 3rd.

First round interviews will be held on Thursday, September 10th.

Job Classification Summary
Position assigned to this class is responsible for serving as second-in-command in the Information Technology (IT) Department, managing and overseeing departmental operations, resources, staff, and budget, and governance of enterprise IT services with a strong emphasis on cybersecurity, risk management, and compliance. The Deputy Director, IT, acts as a strategic leader, collaborating with internal and external stakeholders to drive innovation, ensure operational excellence, and support the organization’s technological needs.

DISTINGUISHING CHARACTERISTICS
This is a senior management level position, recognized as a supervisory and organizational authority within a specific discipline or demonstrates broad practical knowledge in several major functions. Work involves directing, planning and coordinating across staff and projects/programs. Assists with policy development within assigned functional area or the organization. Leads initiatives related to security, architecture, and enterprise IT maturity. Typically reports to a department head and is a third- or higher-level supervisor.

Examples of Duties
The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

Oversees and manages IT department operations, including staffing, budget management, and service delivery.

Supervises, recruits, trains, and evaluates IT personnel; provides guidance, corrects deficiencies, and enforces discipline and termination procedures as needed.

Collaborates with IT staff and other departments to plan, coordinate, and resolve issues related to projects, programs, and operations.

Provides strategic leadership to foster innovation, flexibility, and creativity within the department.

Regularly communicates and coordinates with other departments to ensure efficient, aligned interdepartmental activities.

Develops, implements, and monitors IT department policies, rules, and procedures.

Responds to public inquiries and internal requests for IT support; communicates official IT policies and department initiatives.

Engages with elected officials, citizens, and other stakeholders on IT-related matters; resolves sensitive issues and concerns.

Serves as an advisor, offering counsel on IT-related topics to leadership.

Facilitates meetings with IT staff, department heads, and relevant external stakeholders.

Prepares presentations for diverse audiences, delivering insights on IT programs, projects, and initiatives.

Manages departmental budgets, ensuring effective cost control, expenditure tracking, and efficient allocation of resources.

Participates in Town leadership and department meetings, contributing to committees and project teams.

Guides the continuous improvement of IT programs by designing, monitoring, and reviewing department initiatives.

Directs and coordinates special projects, programs, and initiatives within the IT department.

Performs additional related duties as assigned.

Typical Qualifications
Bachelor’s Degree from an accredited college or university in Business or Public Administration, Information Technology Management, or a related field, 10 years of related experience, and 5 years of supervisory experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred.

Licensing/Certification Requirements

Driver’s License;

Maintain all certifications/licenses required at job entry.

KNOWLEDGE

Managerial principles, practices, techniques and options to successfully motivate and supervise staff;

Advanced information technology principles and practices;

Budgeting and finance principles and practices;

Project management principles and practices;

Applicable state, local and federal laws relating to information technology;

Personnel related laws and policies;

Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;

Applicable Federal, state and local laws, codes, ordinances, rules and regulations;

Customer service principles and practices.

Skills

Supervising and leading staff;

Managing, identifying, communicating, and carrying out the objectives of the Information Technology department.

Interpreting and applying IT principles, methods, and best practices.

Proficiently using computers and related software applications.

Interpreting and applying applicable federal, state, and local laws, codes, ordinances, rules, and regulations related to IT.

Solving problems and making informed decisions.

Demonstrating effective communication and interpersonal skills for interactions with coworkers, supervisors, the general public, and other stakeholders, ensuring clear information exchange and direction.

Supplemental Information
Overall Physical Strength Demands
Physical Strength for this classification is indicated below with an “X”.

XSedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

Physical Demands
CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 time Physical Demand Brief Description
Standing: Communicating with co-workers, observing work site, observing work duties X

Sitting: Desk work X

Walking: To other departments/offices/office equipment X

Lifting: Supplies, files X

Carrying: Supplies, files X

Pushing/Pulling: File draws, tables and chairs X

Reaching: For supplies, for files X

Handling: Paperwork X

Fine Dexterity: Computer keyboard, telephone pad, calculator, calibrating equipment X

Kneeling: Filing in lower drawers, retrieving items from lower shelves/ground X

Crouching: Filing in lower drawers, retrieving items from lower shelves/ground X

Crawling: Under equipment X

Bending: Filing in lower drawers, retrieving items from lower shelves/ground X

Twisting: From computer to telephone, getting inside vehicles X

Climbing: Stairs, step stool X

Balancing: On step stool X

Vision: Reading, computer screen, driving X

Hearing: Communicating with co-workers and public and on telephone, listening to equipment X

Talking: Communicating with co-workers and public and on telephone X

Foot Controls: Driving X

Other: (specify) X

Machines, Tools, Equipment, Software And Hardware
Standard office equipment; vehicle

Environmental Factors
DWMSN DailySeveral Times Per WeekSeveral Times Per MonthSeasonallyNever

Health & Safety Factors
D W M S N Health & Safety Factors D W M S N Mechanical Hazards X Respiratory Hazards X Chemical Hazards X Extreme Temperatures X Electrical Hazards X Noise and Vibration X Fire Hazards X Wetness/Humidity X Explosives X Physical Hazards X Communicable Diseases X Physical Danger or Abuse X Other (Specify Below)

Protective Equipment Required
None

Non-physical Demands
CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 timeDescription of Non-Physical Demands

PRIMARY WORK LOCATION

Office Environment

Warehouse

Shop

Recreation/Neighborhood Center

Vehicle

Outdoors

Combination of Office, Vehicle and Field

Other (Specify Below)

Employment Benefits
The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook.

Major Benefits for Full-Time Employees

Health Insurance

Dental Insurance

Vision Insurance

Pre-tax unreimbursed medical and dependent care flexible spending accounts

Arizona State Retirement System membership

Short-term and Long-term disability insurance for the employee

Town-paid basic life insurance

Optional employee-paid employee and dependent supplemental life insurance

Commuter life insurance for business travel and travel to and from work

Deferred compensation plan (457) with employer match

Retirement Health Savings Account

Optional enrollment in Identity Protection Program

Paid holidays, plus one floating holiday annually

Vacation leave hours annually

Four weeks of Paid Parental Leave

Optional income replacement insurance

Worker's compensation insurance

Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling

Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs

Direct deposit of paychecks

Wellness Programs with incentives

Questions
What is your highest level of education completed?

High school diploma or equivalent

Associate degree

Bachelor’s degree

Master's degree

Other

If you answered Bachelor's degree or higher, do you have a Bachelor’s Degree from an accredited college or university in business or Public Administration, Information Technology Management, or a related field?

Yes

No

How many years of supervisory or lead experience do you have?

None

Some but less than 5 years

5 years or more

Why are you interested in this job and working for the Town of Queen Creek?

Required Question

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