Experience Designer Lead

Position Title: Experience Designer Lead

Location: Pittsburgh PA - Cleveland OH - Birmingham AL - Dallas, TX – Phoenix, AZ

Work Status : Onsite 5 days a week

Duration : Contract to Hire

Years Of Experience Required : 12 + Years

Industry Background: User Experience, Design Strategy, or Human Centered Design background.

Function of the Group: User experience for digital servicing solutions

Roles and Responsibilities:

• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas

• Identify problems and goals, map user flows, and prototype interactions

• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines

• Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints

• Apply your UI and UX skills to an established product

• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals

• Support user observation, research, and analysis to understand the challenges of our customers • Use quantitative and qualitative data to inform design decisions

Must Have Technical Skills:

• Expert in FIGMA

• Working knowledge of Jira, Confluence, SharePoint

• Submit portfolio with resume

Flex Skills/Nice to Have:

• Design strategy

• User Mapping

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.