Office Operations & Marketing Coordinator

Southeast Tree is looking for a dependable, organized, and proactive Office Operations & Marketing Coordinator to support our day-to-day office operations, customer communication, scheduling, marketing, and administrative needs.

This position is a great fit for someone who can stay organized, communicate clearly, follow through on tasks, and keep multiple moving parts on track. The right person does not need to know the tree industry already, but they do need to be willing to learn, ask questions, take good notes, and keep things documented.

About the Role
This role supports the office, field team, customers, vendors, and management. You will help keep schedules updated, enter customer information, follow up on quotes and invoices, assist with marketing, manage documents, and make sure important details do not fall through the cracks.

A major part of this position is keeping our systems organized and documented. If something is scheduled, changed, quoted, paid, followed up on, or discussed, it needs to be recorded clearly.

Responsibilities
*Responsibilities may include:*

Answering phones and assisting with customer intake

Collecting customer information and entering details into Jobber

Creating estimate requests, jobs, tasks, and follow-ups

Checking the schedule and keeping jobs updated

Following up on open quotes and late invoices

Sending emails, texts, reminders, and customer updates

Keeping detailed notes in Jobber after calls, emails, texts, and changes

Checking the company email and responding or forwarding as needed

Helping coordinate with field managers, crews, vendors, and customers

Assisting with company documents such as COIs, business licenses, W-9s, contracts, and vendor paperwork

Maintaining organized employee files and paperwork

Assisting with company credit card paperwork and administrative tracking

Submitting and tracking GA811 tickets when needed

Helping manage marketing materials, flyers, mailers, and printed items

Posting and assisting with social media content for Facebook, Instagram, TikTok, and YouTube

Organizing jobsite photos/videos for marketing and website use

Helping with vendor communication, lead tracking, and follow-up

Supporting management with administrative tasks as needed

What We're Looking For
*We are looking for someone who is:*

Highly organized and detail-oriented

Comfortable using computers, email, and online systems

Able to communicate professionally with customers and vendors

Good at taking notes and documenting information

Able to prioritize tasks in a busy office

Willing to learn new systems and procedures

Dependable and consistent

Comfortable asking questions when something is unclear

Able to work independently once trained

Professional, friendly, and calm under pressure

Helpful Experience
*Experience with any of the following is helpful, but not required:*

Office administration

Scheduling or dispatching

Customer service

Jobber or other CRM systems

QuickBooks, Gusto, Google Workspace, Canva, or similar programs

Social media posting or basic marketing

Vendor paperwork, COIs, W-9s, or employee files

Construction, landscaping, tree service, or home service companies

Requirements

Strong written and verbal communication skills

Basic computer skills

Ability to stay organized with multiple tasks

Reliable attendance

Professional phone and email etiquette

Willingness to learn company systems and processes

Must be comfortable working in a fast-paced office environment

Schedule
Monday through Friday
Office hours are generally 8:00 AM - 5:00 PM

Why Join Southeast Tree?
Southeast Tree is a growing tree care company with a busy office, active field crews, and a strong reputation in the community. This role is important because it helps keep the company organized, customers informed, and jobs moving smoothly.

We are looking for someone who wants to be part of a team, take ownership of their role, and help support the continued growth of the company.

Job Type
Full-time

Pay based on experience.

Pay: $43,000.00 - $49,000.00 per year

Benefits:

Health insurance

Work Location: In person

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