Customer Experience Lead - In-Store & Online

Whole Foods Market in Shrewsbury is seeking a Supervisor to support Customer Service & E-Commerce programs, leading checkout and grocery delivery and pickup operations. You will focus on safety, order accuracy, pickup experience, team productivity, and execution of store programs.
You will monitor performance metrics, coach Team Members, and ensure high standards of customer care while maintaining a clean, safe work environment and collaboration with store leadership and partners.

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