Strategic Sales Channels Manager - Retail Supplier

SmartEnergy is one of the nation's leading independent retail energy suppliers, serving customers across multiple deregulated markets. As we continue to expand our residential and commercial business, we're looking for a Sales leader to build and grow our third-party sales channels.

This is a unique opportunity to help shape the future of our customer acquisition strategy while working directly with executive leadership.

About the Role
We're seeking a highly motivated relationship builder with experience developing strategic sales partnerships within the retail energy industry.

This position will lead the development, recruitment, and management of multiple third-party sales channels while identifying new opportunities to accelerate SmartEnergy's growth. The role offers significant visibility within the organization and the opportunity to influence long-term sales strategy.

As SmartEnergy continues to expand, this position may also support new domestic markets and future international opportunities.

Key Responsibilities
Strategic Partner Development

Develop and manage relationships with residential digital brokers, commercial/B2B brokers, affiliate partners, lead generation companies, comparison websites, and emerging sales channels.

Recruit and onboard new strategic partners.

Negotiate commercial agreements, commission structures, and partnership terms.

Identify new customer acquisition opportunities and strategic partnerships.

Evaluate and grow multiple customer acquisition channels, including:

Outsourced inbound and outbound call centers

Recommend new sales strategies and market opportunities.

Outsourced Partner Management

Recruit and manage third-party sales organizations.

Monitor partner performance, compliance, quality, reporting, and profitability.

Conduct regular business reviews and performance evaluations.

Cross-Functional Leadership

Work closely with Pricing, Marketing, Regulatory, Operations, Customer Care, Compliance, IT, and Executive Leadership.

Develop KPIs, dashboards, and reporting to measure channel performance.

Improve partner onboarding, operational processes, and overall customer acquisition.

Qualifications
We're looking for someone with:

Minimum 5 years’ experience managing broker channels, digital partnerships, affiliates, or strategic sales channels within the retail energy industry.

Strong business development and relationship management skills.

Experience negotiating commercial agreements and compensation structures.

Knowledge of deregulated electricity and natural gas markets.

Ability to work cross-functionally with multiple departments.

Strong analytical and organizational skills.

Self-motivated, entrepreneurial mindset with the ability to build new programs from the ground up.

Preferred Background
Experience with one or more of the following is highly desirable:

Outsourced call center management

Business development within deregulated energy markets

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