Senior Vice President, Client Lead

Company Description

PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation.
Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows. Go deeper. Be found.
Job Description

TheSVP, Client Leadprovides leadership across a single large client or a group of smaller clients. This person reports into the EVP, Group Client Lead, andis responsible forthe quality of work produced by the cross-functional teams,maintainingstrong client relationships, and driving organic growth on their assigned accounts.
Responsibilities

Knowledge
Deep Pharmamediaexperience across a diverse set of conditions, disease states, and audiences (DTC, HCP, Payer, etc.)

Perspective beyond Pharma to bring best practicesfor mediaacross audiences and channels (e.g.CPG, retail)

Understands the total marketing process and the strategic role of media

Provides insights onindustry trends and client's business

Contributes tothought leadership in the form of POV’s, articles, interviews, etc. in the trades or at conferences

Proactively self-educates on PHM, Publicis Groupe, and client business functions, capabilities, tools, and processes

Managing and Leading Others
Builds trust, models inclusion, and shows respect for all employees

Practices active listening to resolve issues andidentifyopportunities

Exerts lateral influence to managecross-functional employees

Provides clear communication on business initiatives and client requests

Ensures teams areproperly trainedon tools and processes

Drives adherence to PHM processes and best practices

Participates in formal development process, including performance management,goal-setting, mid- and yearly reviews, and coaching

Nurtures and developsmid-level talent on assigned accounts

Participates in PHM’s recruitment and interviewing efforts

Refers new talent to PHM

Contributes to PHM's culture

Strategy & Account Management
Drives the planning process

Owns overall media strategy, approach, and plan on each account

Owns strategicquestions and concerns related to the client’s media efforts

Collaborates withinternal cross-functional leadersto ensure strategic alignmentof deliverables with clientneeds

Representsthe interests of cross-functional teams in clientand agency partnermeetingswhere those teams are absent

Pushes for continuous improvement of self, team, and client deliverables

Encourages innovative, out of the box thinking

Provides a point of escalation

Monitors team pacing to ensure profitability

Organic Growth and New Business
Assists EVP in settingorganicgrowth goals

Drives adherence to organic growth roadmaps and business plans

Refers new clients to PHM

Volunteers forpitch teams, task forces,side hustles,etc.

Encouragesteam toincorporate newagency initiativesinto recommendations

Identifiesopportunities to upsell and cross-sell to existing clients

Scopes client work with Business Management partner

Client Service
Responsible forrelationshipswithclients and agency partners

Conveys passion for clients and their businesses

Works with clients to shape their marketing priorities

Takes initiative in developing new client relationships

Models outstanding client service for team

Drives professional, impactful standards within team for all written and verbal contact with clients; 'gold-standard' writer and presenter

Serves as point of escalation for client concerns

Qualifications

15+ yearsmediaexperience

6+ years management experience

Deep cross-channel media knowledge and experience

Pharmaceutical industrypreferred

BA/BS; advanced degree a plus

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $180,215.00 - USD $268,905.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/16/2026.
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