Technical Support for Streaming Platform (Norwegian Speaker)

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company?
Whether you are looking for personal development, learning and career opportunities, cultural discovery or simply a life-time experience, you will find it here. Whatever comes out of it for you, you will definitely not regret it.
Your responsibilities and impact as Technical Support will be:

Providing the best possible answers and solutions to customer questions and concerns via phone, email, or social media

Offering guidance on how to use the platform and assisting with troubleshooting

Handling account issues, including payment inquiries and subscription renewals

Responding to Trust & Safety inquiries, including abuse reports and enforcement appeals

Ensuring both user safety and brand integrity

Skills, qualifications and interests you need to succeed in this role:

A native level of Norwegian and a good level of English

Strong analytical and technical problem-solving skills

Commitment to high customer satisfaction and service quality

Excellent communication skills and active listening

Motivation for intercultural communication and expatriate life

What's in it for you?

A full-time job (40 hours/week)

Schedule: Monday to Sunday, rotating shifts between 08:00 and 20:00

Competitive salary with 2 extra salaries per year plus performance-based bonus

A complete relocation package including:

Flight ticket to Athens

Taxi to accommodation

Hotel accommodation for the first 2 weeks

Assistance with finding long-term housing

Private health insurance after 4 months

Additional benefits including vouchers, discounts, free Greek language classes, company events, outings, and year-round social activities

Your Future Company:

Located in Athens, you'll be part of a company that supports your career growth, language development, housing assistance, and social integration. Recognized globally as a top provider of customer and technical support, your new employer values diversity and team spirit. Join an international team of talents from over 80 nationalities - they are looking forward to welcoming you!

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