To support a transformative retail project, the remote Experience Strategist will oversee the strategic direction and design execution of high-impact physical environments, focusing on customer journey optimization and immersive experiences.
Key Responsibilities
Define and map end-to-end customer journeys within physical footprints, optimizing traffic flow and engagement touchpoints
Author experience briefs and interaction frameworks that integrate digital demos and physical product storytelling
Analyze consumer data and retail trends to inform layout optimizations and upcoming creative campaigns
Required Qualifications
Proven experience in strategic conceptualization and spatial design for high-impact retail environments
Expertise in defining customer journeys and engagement touchpoints
Strong background in developing phygital strategies and interaction frameworks
Proficiency in 3D spatial concepts, floor plans, and fixture design
Excellent stakeholder communication and presentation skills
Experience Strategist
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time