Content Moderator- Austin - G

Content Moderator

Position Summary: The Content Moderator will carefully examine diverse content formats (text, images, videos & audios) to identify and flag issues such as: factual inaccuracies, harmful or offensive language, biased or discriminatory content and any potential violations as per policy. Ensure the accuracy, relevance, and coherence of content generated by our AI models. Accurately label and categorize content to improve the performance of machine learning algorithms.
Additional Job Duties:
English Communication (Written & Spoken): Clearly and concisely communicate findings, recommendations, and concerns in written reports and documentation.
English Comprehension: Read/Listen and understand complex technical documentation/ AI generated content and research papers related to AI models.
Adaptability and Ambiguity Tolerance: Thrive in dynamic and uncertain environments, effectively navigating complex and evolving challenges.
Stress Tolerance (Resilience): Maintain composure and productivity under pressure, effectively managing competing priorities.
Analytical Decision Making: Critically analyze data and information to make informed and objective assessments.
Attention to Detail: Meticulously examine model outputs to identify subtle biases, errors, or potential risks.
Emotional and Social Awareness: Understand the potential societal impact of AI models and consider diverse perspectives.
General Awareness: Stay informed about current trends, best practices, and ethical considerations in AI development and deployment.
Content Moderation Simulation: Assess potentially sensitive or harmful content with objectivity and in accordance with established guidelines.
Requirements:
HS Diploma or GED
Familiarity with AI concepts and machine learning
Ability to work independently and as part of a team
Preferences:
Bachelor's degree in English or related fields
Experience in content moderation/Voice Call Center or quality assurance
Mandatory Skills:
Content Moderation
The expected compensation for this role ranges from $25,000 to $50,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.