Upbound Group, headquartered in Plano, TX, is seeking a Customer Experience Strategist to own and optimize specific journey domains within its ecosystem. This on-site role reports to the Senior Director of Customer Experience Strategy and drives measurable business and customer value through insights translated into action.
The ideal candidate blends strategic thinking with empathy and design thinking, transforming customer insights into meaningful interactions across customer, retailer, or
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Experience Strategy Lead - Customer Journeys (Plano, On-site)
Acima · Plano, TX, USA ·
- Pay:
- 110.000 - 140.000
- Job type:
- Full Time