Robinhood is building an Elite Advanced Services team in Westlake, TX. The Advanced Services Manager will lead a specialized customer-facing group handling complex equities and derivatives, driving performance and ensuring regulatory compliance.
You will coach team members, resolve escalated issues, and collaborate with cross-functional partners to improve ASAT and QA metrics using Salesforce and Twilio. This role emphasizes leadership, data-driven decisions, and strong regulatory knowledge.
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Senior Customer Experience Lead - Equities & Derivatives
Robinhood-s · Westlake, TX, USA ·
- Pay:
- 150.000 - 185.000
- Job type:
- Full Time